Coforge Limited and Newgen Software have elevated their partnership to deliver transformative insurance lifecycle management solutions in Customer Communications Management (CCM) and Document and Content Management (DCM) on the Low Code platform. “This will steer in a new era of agility, customer-centricity, and operational efficiency for Life and Annuity (L&A) and Property & Casualty (P&C) insurers. By combining their respective strengths, the companies are uniquely positioned to address the intricacies of the insurance domain across the US, UK, EMEA, and ANZ markets,” Coforge said in a regulatory filing.
Newgen offers a comprehensive suite of advanced solutions including the Insurance claims workbench, policy binding solutions, and newgen- duck creek, guidewire surround proposition. Coforge brings industry knowledge and a strong track record of delivering digital transformation solutions to global insurance organizations.
Rajeev Batra, Executive Vice President, and Global Head of Insurance at Coforge, said, “This collaboration will transform critical aspects of the insurance lifecycle, including policy underwriting, administration, and servicing. By harnessing the power of Gen AI and leveraging Newgen’s CCM and DCM capabilities, paired with Coforge’s solution capabilities, insurers can enhance the efficiency of policy issuance, accelerate decision making in underwriting, and provide superior policy administration and servicing experiences to their customers, ushering in a new era of innovation and customer-centricity.”
Rajvinder Singh Kohli, SVP, Sales, Newgen Software, said, “We are pleased to collaborate with Coforge to enable organizations globally to drive automation at scale and speed. Coforge’s deep domain expertise combined with our proven platforms will deliver transformational outcomes for enterprises, allowing them to achieve operational excellence, improve customer experiences, and drive continuous innovation.”
Coforge is a global digital services and solutions provider that leverages emerging technologies and deep domain expertise to deliver real-world business impact for its clients. The firm has a presence in 21 countries with 26 delivery centers across nine countries.
Newgen is the provider of a unified digital transformation platform with native process automation, content services, communication management, and AI/ML capabilities.